11-20-2014, 10:01 AM
Being passed by a crush-loaded bus is one of the most frustrating experiences a transit rider can have. It has the same effect as a bus that does not reliably adhere to its schedule (i.e., the rider is not sure if there is going to be a bus for him or her at the time the schedule says), but feels even worse.
Crush loads and passengers left at stops should mean more buses allocated, immediately, even if frequency on a less-subscribed line has to be cut.
Crush loads and passengers left at stops should mean more buses allocated, immediately, even if frequency on a less-subscribed line has to be cut.