07-15-2017, 03:08 AM
I disagree with the article.
Congestion = loss of productivity or quality of life. Disney figured this out in its theme parks - originally, people thought "big lines = yay, lots of people, I must be making money!", but no - because they're stuck in line, not spending money. So, Disney invented free virtual queuing (FastPass), available to all guests - so they can be out spending money instead of stuck in line. It's a win-win.
I don't think you can just cross your arms, close your eyes and nod your head up and down in satisfaction and go "Yup, this is great" at hundreds of thousands of people stuck in traffic.
Congestion = loss of productivity or quality of life. Disney figured this out in its theme parks - originally, people thought "big lines = yay, lots of people, I must be making money!", but no - because they're stuck in line, not spending money. So, Disney invented free virtual queuing (FastPass), available to all guests - so they can be out spending money instead of stuck in line. It's a win-win.
I don't think you can just cross your arms, close your eyes and nod your head up and down in satisfaction and go "Yup, this is great" at hundreds of thousands of people stuck in traffic.