05-28-2021, 09:09 AM
(05-27-2021, 05:14 PM)Bob_McBob Wrote:(05-27-2021, 12:00 PM)tomh009 Wrote: I suspect the real problem here is the challenge with the access to income data: without it, it's really hard to do graduated discounts effectively.
Why is access to income data a challenge? Anyone applying for ATP who isn't receiving OW/ODSP is required to submit extensive verification of their household income on an annual basis, including CRA assessments, bank statements, and pay stubs.
Yes, you can ask people to bring in paperwork and have someone go through it and validate it. It will take time, for both the passenger and the staff, and it's no fun for the passenger and it costs money for the region.
Ideally, the GRT staff would scan in an ID card or enter a SIN, and the GRT system would make a request to the CRA system for the family income, and then determine the discount level. The staff member would never see any personal documents or income information, the system would just indicate that this person qualifies for a 40% discount, for example -- and that would automatically be tied to the person's pass or EasyGo card.