12-20-2016, 02:59 PM
(12-20-2016, 02:28 PM)goggolor Wrote: ....
Already done... those locations are in Waterloo so I was able to use PingStreet and attach photos. Much easier process than Kitchener.
Yes, the Kitchener process is terrible. Call centre staff are even starting to get testy as they're required by the bylaw department ot give a street address, but they all too often get callers who don't know the address, only the location. It's frustrating for all I'm sure. The complaint process exists for a different reason altogether, which I don't care to speculate about publicly.
Regardless, I'm surprised I've been told you aren't able to report uncleared sidewalks with the pingstreet app? Has it been added? Or did you mark it under something else? I've just been calling bylaw who've been very accomodating.