12-31-2016, 09:25 PM
(12-31-2016, 08:13 PM)MidTowner Wrote: They won't take the complaint? What do they say?
They say "call the region"...I say, no it's a sidewalk issue, they say, "on LRT tracks, I can't help you, call the region, I can't do anything".
Quite frankly, I feel for them--the call centre agents, having no real recourse, but this was the purpose of our contact centre, to be one point of contact. If it's a regional issue, they should take the complaint and forward it on.