06-09-2017, 09:37 AM
(This post was last modified: 06-09-2017, 09:38 AM by danbrotherston.)
(06-09-2017, 09:16 AM)ijmorlan Wrote: ....
There is such a thing as giving too much deference to expertise, although I will admit that in our society at present the politically dominant error is completely ignoring expert opinion.
Expertise has it's place, but when it comes to users, the user is always right. Contrary to what some companies might argue, you cannot hold a phone wrong, if the phone doesn't work how you hold it, then the phone is poorly designed. Just like, when you push on a door only to realize it was a pull door, the problem lies with the door ('s designer) not you.
https://www.youtube.com/watch?v=yY96hTb8WgI
This idea can be applied to our transportation design. If most of the traffic on the road is exceeding the speed limit, the road is designed poorly...etc etc etc.