06-23-2020, 03:22 PM
(06-23-2020, 01:46 PM)danbrotherston Wrote:(06-23-2020, 11:12 AM)tomh009 Wrote: The problem is that switching to another supplier at this point is not likely to be easy, quick or inexpensive. I don't know anything about the root causes of the problems we are seeing but it may be quicker to address those than to start over again.
Fixing things is relative, given my experience with the software, "fixing" things won't ever result in a good user experience...the company simply isn't capable of it...even the things which work, are bad...
I suspect the regional staff see it the same as you do, but I am not looking to using this trash indefinitely.
Forever is a rather long time, and I do expect we'll see something new yet. But this type of system is not plug-and-play, so, even if contracts allow, I don't think we could do a switch to a different supplier quickly. But I really don't know the internals of this.