Grand River Transit

[ijmorlan]

One problem I saw with the transaction listing is that the amounts in the Amount column don’t add up to the balance. In a normal bank account listing, the balance is always the sum of the previous balance with the transaction amount. I would actually be OK with tapping on a bus and getting:

1) fare paid -$2.50
2) transfer issued $0

Not ideal, and would almost certainly be better to list the transfer issued as part of the fare paid line, but at least the money would make sense. Right now, I challenge anybody to explain what is happening with the money balance.

And as somebody else said, on-bus terminals should not be listed as the home garage of the bus. I could understand if they said “GRT Bus 21110 Front” but if GRT is actually in control of its IT plant then adding on “Route 5 Trip 0501” would not be difficult.

Part of the problem of course is that many organizations have given up on maintaining control of their IT systems. They think it’s just peachy to have external vendors controlling their data and how they access it. This should be considered absolutely unacceptable, in the same way that they would consider it unacceptable for unpaid interns to do all their cash handling.